Enhancing Customer Experience Through AI-Driven Angular Application
Overview
ShopWise is a leading e-commerce company in North America that wants to enhance its platform by delivering a more personalized and seamless shopping experience. Their primary objective was integrating AI to improve product recommendations, optimize search functionality, and enhance inventory management while ensuring scalability to support a growing user base. However, they faced challenges with inaccurate search results, a lack of personalized recommendations, and inefficiencies in real-time inventory tracking, leading to stock issues. They needed a scalable solution to address these problems and meet customer expectations in a competitive market.
Technical Stack
Industry
E-Commerce
Region
United States
Project Size
Non- Disclosable
Highlights
Improved search functionality by 35%
AI-powered recommendations increased user engagement by 40%
Inventory management efficiency improved by 20%
Conversion rates went up by 25% due to personalization
Challenges & Solutions
Customers often faced irrelevant search results, leading to frustration and missed conversion opportunities.
- Solution: We integrated AI algorithms to improve the search functionality, which resulted in 35% more accurate and relevant search results for customers.
The platform failed to provide personalized product recommendations, which reduced user engagement and missed cross-selling opportunities.
- Solution: Our software engineers introduced AI-driven personalization engines to analyze customer behavior and preferences and provide tailored product recommendations, which increased user engagement and conversion rates by 25%.
As the customer base grew, the platform struggled to maintain performance, particularly in responsiveness and loading times.
- Solution: The use of Angular provided a modular, scalable framework for the front end, ensuring a seamless and fast user experience even with growing users. As a result, the client achieved faster page load times and smoother daily navigation for over 1 million active users.
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Years of Business
Experience
Happy
Customers
Countries with
Happy Customers
Agile enabled
employees
Core Features
- Real-time search filtering
- Personalized product recommendation
- Intelligent inventory management
- Responsive web design
No. of Developers
04
Time Frame
November 2021- August 2022
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