Overview

An employment services management system in Australia and Sweden facilitates job seeker registration, assessment, and placement while managing financial claims and performance metrics. The system supports government-funded programs that aid job seekers in finding employment.

Technical Stack

  • ROR
  • Javascript
  • ReactJS
  • Stimulus Hotwire
  • HTML
  • Postgres
  • Industry

    Human Resources

  • region
  • Region

    Australia and Sweden

  • project-size
  • Project Size

    Non- Disclosable

Highlights

Integration of Tickstar for peppol ordering and invoicing

Import files from the Job Port System

Case managers update verified details of job seekers

Distinction between new and existing job seekers

Challenges & Solutions

The process of a job seeker entering the system differed significantly between Australia (referred by Centrelink) and Sweden (registers at PES). This meant different data sources, entry points, and subsequent workflows.

  • Solution: Our developers created distinct user journeys for Australia and Sweden, using customized registration forms, data collection, and system interactions for each country. They even implemented conditional logic to tailor the user experience based on location.

Job seeker data was provided in different formats: structured data from Centrelink in Australia and Excel files from PES in Sweden. This inconsistency made data processing and integration complex.

  • Solution: Developed a standardized data structure, validated data integrity, and transformed Excel data into the standard format for consistent data management using data standardization, validation, and transformation.

The workflows for case management and job seeker interactions varied between the two regions due to different regulations, practices, and stakeholder involvement.

  • Solution: Our developers implemented a flexible workflow engine with role-based permissions to adapt processes and control user actions across different regions.

The existing system might not have been designed to accommodate significant changes required for the Swedish market, such as new functionalities, data structures, and user interfaces.

  • Solution: Our developers implemented a modular architecture of independent component management, enhancing system flexibility and improving the codebase’s readability, maintainability, and flexibility for future enhancements.

Effectively managing and utilizing job seeker data from different sources was crucial for accurate reporting and analysis.

  • Solution: Bacancy's software developer built a centralized data repository to consolidate job seeker data from Australia and Sweden for analysis and reporting. They also performed data quality checks and ran cleansing processes to maintain accuracy and consistency.

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12+

Years of Business
Experience

1458+

Happy
Customers

12+

Countries with
Happy Customers

1050+

Agile enabled
employees

Core Features

  • Worked on tickstar integration for Sweden Client for invoice purposes.
  • Made changes in the application to show date formats of specific regions.
  • no.-of-resources
  • No. of Developer

    01

  • time-frame
  • Time Frame

    August 2023 - Ongoing

Experience With Bacancy

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